Our medical VAs are healthcare-experienced assistants for front-desk and back-office admin: scheduling, insurance follow-up, vendor coordination and practice operations. They work inside the systems and access permissions your practice provides and follow your practice's privacy procedures. If a role would involve patient health information, tell us on your strategy call. We'll walk through the HIPAA requirements with you, including whether a Business Associate Agreement is needed, before any work with patient information begins.
Book a Free ConsultationOur medical VAs are healthcare-experienced assistants for front-desk and back-office admin: scheduling, insurance follow-up, vendor coordination and practice operations. They work inside the systems and access permissions your practice provides and follow your practice's privacy procedures. If a role would involve patient health information, tell us on your strategy call. We'll walk through the HIPAA requirements with you, including whether a Business Associate Agreement is needed, before any work with patient information begins.
NDAs, business password managers, VPN and two-factor authentication are part of every engagement.
White-glove placement for clinics and small practices, with US and Philippines management and a one-week replacement guarantee.
Every role is different, so we quote each engagement based on your needs, hours and systems. Tell us what you need on a free consultation and we will put together a custom quote.
Get a Custom QuoteA medical virtual assistant handles non-clinical admin such as scheduling, patient intake, insurance verification, EMR/EHR data entry and refill coordination, so your in-office staff can focus on patients.
It depends on the role, and we'll settle that with you before the VA starts. HIPAA requires a Business Associate Agreement (BAA) before a vendor's staff create, receive, maintain or transmit protected health information for a practice. If your role involves patient information, we'll review those requirements with you on your strategy call before work begins, and your VA will work only inside systems and permissions your practice controls. HIPAA has no official certification, and we don't claim one. We'd rather show you exactly how the work is set up.
Pricing is a custom quote based on your needs — role, hours and systems. Book a free consultation and we will scope it with you.
Most clients are matched with a candidate within a few business days of the consultation, then account and system setup follows.
Yes, with access you grant and control. We recommend role-based logins and least-privilege permissions for every VA.