HIRING: Senior U.S. Healthcare Operations Coordinator — Remote Philippines | ?70,000–?80,000/month
AXVA is looking for an experienced Senior Healthcare Operations Coordinator to support multiple U.S. medical practices. Philippines only.
Salary: ?70,000–?80,000/month depending on experience.
Higher compensation may be considered for an experienced Registered Nurse (RN) who also has the healthcare operations, systems and project-management experience required for this position.
This is a full-time, long-term remote position working Monday–Friday during U.S. Pacific Time business hours.
What You'll Handle
* Manage projects, tasks and deadlines through Monday.com
* Coordinate EMR/EHR implementations and vendor onboarding
* Set up and maintain accounts including CareCredit, Cherry, PatientFi, Zocdoc, pharmacies and medical suppliers
* Create clear SOPs, workflows, reference sheets and staff training materials
* Complete platform/vendor training, understand the material and train practice staff afterward
* Coordinate professionally with physicians, vendors and practice staff
* Answer patient calls and assist with appointment scheduling when needed
* Monitor patient reviews and follow-up items
* Track multiple projects and deadlines across several medical practices
* Identify problems, find solutions and know when something needs to be escalated
* Handle PHI securely and follow HIPAA requirements at all times
What We're Looking For
* Strong spoken and written English
* Previous experience supporting U.S. healthcare or medical practices
* Hands-on EMR/EHR experience — ModMed, NextGen or similar strongly preferred
* Monday.com or comparable project-management experience
* HIPAA training and hands-on experience handling PHI
* Experience creating SOPs, workflows and training materials
* Strong organization, follow-through and problem-solving skills
* Comfortable learning unfamiliar systems and then teaching other people how to use them
* Able to work independently and manage competing priorities
* Good judgment about what you can handle independently and what requires physician, owner, attorney or accountant approval
* Available full-time Monday–Friday during U.S. Pacific Time business hours
Please Read Before Applying
We are looking for someone with genuine U.S. healthcare operations experience.
If your experience is primarily medical scribing, data entry or basic appointment scheduling, this position will probably be too senior.
Being an RN is a plus, but an RN license by itself does not qualify someone for this position. You must also have the operations, systems, organizational and project-management experience described above.
The right person can be handed something unfamiliar, figure out how it works, coordinate the people involved, document the process clearly, train the staff and make sure the project actually gets finished.
How to Apply
Email AXVA@arvoequities.com and address your application to Josh.
Subject: Senior Healthcare Operations Coordinator – [Your Name]
Please include:
Your current CV/resume
A short summary of your experience supporting U.S. medical practices
The EMR/EHR platforms you have personally used and what you did within them
Your experience with HIPAA and handling PHI
An example of a healthcare project, implementation or operational process you personally managed from assignment through completion
Your experience creating SOPs, workflows or staff training materials
Your current or most recent position
Your expected monthly salary
Confirmation that you can work full-time U.S. Pacific Time hours
Please don't send a generic application. We want to understand what you've actually done.
Salary: ?70,000–?80,000/month
Location: Remote – Philippines
Schedule: Full-time, Monday–Friday, U.S. Pacific Time
Qualified RNs with the required operations experience may be considered above the stated salary range.